Build and deepen executive relationships with customers. Influence long-term strategic direction and serve as a supporting business partner.

Guide customer journeys, presenting to C-level executives in corporate and global customers.

Support the Enterprise Account Manager to ensure the health of the account remains high at all times by producing documents, meetings, presentations, reports, and webinars.

Help clients reflect their business processes on the company's platform through management and guidance of configuration, integration, and training.

Drive account strategy in generating and developing business growth opportunities, working collaboratively with POD leaders, and Product.

Understand each customer’s Quality and Sustainability goals, strategic growth plans and business drivers, technology strategy, and competitive landscape.

Drive business development, forecast accurately and achieve strategic goals by leading customers through the entire impact journey that Inspectorio can offer.

Stay up to date on all Product and major Industry developments.

Successfully prescribe impactful solutions and convince customers of the impact.

Maintain clear and updated documentation on all information gathered to ensure the rest of the team is enabled to operate efficiently.

Help the rest of the team continuously improve the revenue growth process and strategy.

Work as a liaison within the organization to ensure product continue to enhance capabilities that better serve our customers.

Propose, develop and lead the execution of adoption plans and corrective action plans for customers.

Measure and track portfolio, lifecycle stage, adoption levels, upsell and renewal.

Identify opportunities for upselling, cross-selling and expand adoption.

Establish processes required to ensure efficient, effective team operations - Hold team and individuals accountable for the success.

In collaboration with the product team, responsible for the deep understanding of all current and future product capabilities and their respective value proposition.

Drive insights and performance recommendations to customers by analyzing customer data.