TECHNICAL SUPPORT ENGINEER

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TECHNICAL SUPPORT ENGINEER

IT

Ho Chi Minh City

Junior / Middle / Senior

Full-time

Responsibilities

  • Administer & Support international office network infra-structure & users

  • Administer & Support cloud systems of company and client on Azure, AWS, Aliyun

  • Document procedure, policy, user guide in English.

  • Triage & Resolve support incidents

  • Periodic rostered on-call support

  • Other duties assigned from Leaders, Managers and Chief Technology Officer.

Infomation

Offered Salary

700 $ - 1,000 $

Skills

Requirements

  • Basic English communication skills and enjoy communicating with end-users

  • Experience with systems and IT operations (DNS, IIS, Apache, Nginx, rack server, Ubuntu, Windows Server, etc)

  • Able to be adaptable, self-motivated, results-oriented, and willing to learn new technologies

  • Degrees in IT/computer sciences or equivalent

Nice to have:

  • Any CMS knowledge

  • Experience in cloud service (AWS, Google, Azure, Aliyun, etc.)

  • Knowledge about Jenkins, Docker, Kubernetes, etc.

  • Any IT cloud or network qualifications & certification is a big plus (Solution Architect...)

Benefits

Salary range: Up to 1000$ gross

  • Nice and friendly working environment.

  • Lots of interesting and challenging projects to work on.

  • Opportunity to use most updated and newest technologies

  • Being trained, practiced, and improved in technical knowledge and experience on team leader and project management.

  • Company pay for certification

  • Competitive salary (based on qualifications and experience)

  • Extended health care include family

  • Free in-house entertainment facilities (football), coffee, and snack (instant noodles, cookies, candies…)