TECHNICIAN LEADER

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TECHNICIAN LEADER

IT

Ho Chi Minh City

PM/PO

Full-time

Responsibilities

  • Take responsibility for making tools working in the system, test, and guide Contact Center members to use tools.

  • Communicate and discuss in English with customers in the collection of operations, progress reporting, and presentation tools.

  • Ready to support team and customer at our business working hours when there is a request.

  • Coaching using tools for growing up member skills including contact center members and leader.

  • Prepare detailed specifications from which complete sets of tools be written.

  • Research new technology to handle new requirements in tools from customers.

  • Report to Leader and Line Manager

Infomation

Offered Salary

800 $ - 1,200 $

Skills

Requirements

  • Graduated from College or University, major in IT

  • 1~3 years of experience as Team Leader, team size ~ 5 members.

  • Fluently communication in English or Japanese

  • Have good technical skill in Database especially Postgres and Oracle

  • Have good technical skill in VBA Programming, making macro on Excel

  • Have good technical skill in Java Programming, MyBatis, NodeJS, Jenkins Groovy

  • Good working attitude

  • Good communication skill

  • Conduct request/process in the customers’ instruction guidebook exactly

Benefits

Salary range: Up to VND 27,000,000 gross

  • Besides NET salary, the employee will get the bonus 2 times per year according to working performance periodically and company profit.

  • 100% Net salary during probation contract.

  • Salary increment: 1 time per year.

  • Work off on Saturday and Sunday by weekly, public holidays according to Vietnam labor Law

  • Take annual leave 16 days per year.

  • Have a Premium Health Care insurance package for yourself and your family (spouse/kids)

  • Social insurance, medical, and unemployment insurance paid as full NET salary

  • Language allowance ( for Japanese certificate (N or J), and English certificate (TOEIC))

  • Team building activities and sports clubs.