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LVW121 - BUSINESS ANALYST

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LVW121 - BUSINESS ANALYST

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Business Development

Junior/Middle

Ho Chi Minh City

Full-time

Responsibilities

We're a small team moving fast. We need a technical business analyst who can bridge the gap between business requirements and engineering execution - someone who speaks both product and API fluently.

  • Translate business requirements into technical specs - take product goals from stakeholders and produce clear, unambiguous functional specifications, user stories, and acceptance criteria that engineers can build from without guessing

  • Own requirements end-to-end across our insurance workflows: onboarding, KYC, health assessments, policy issuance, claims, teleconsultation, payment integrations, and activity-based rewards

  • Write and maintain API documentation - work with backend engineers to document REST/GraphQL endpoints, request/response schemas, and integration contracts for both internal and third-party consumption

  • Map data flows and system interactions - create process flow diagrams, sequence diagrams, and data models that capture how information moves across our apps, backend, and partner systems

  • Work with third-party integrations - collaborate with insurance carriers, payment gateways, teleconsultation partners, and health data providers to understand their APIs, map field-level requirements, and unblock integration work

  • Support sprint planning and backlog grooming - break down epics into actionable stories, estimate effort with the engineering team, and ensure dependencies are identified early

  • Conduct UAT and acceptance testing - verify that delivered features meet the spec, edge cases are covered, and business logic is correct before release

  • Be the bridge in meetings - sit between product, engineering, design, and external partners; translate business intent into technical language and technical constraints into business impact

  • Maintain living documentation - keep specs, API docs, process flows, and integration mappings current as the product evolves; no stale docs on your watch

Requirements

  • 3–4 years of business analyst experience in a technical or product-focused environment - not a pure requirements-gathering role

  • Solid understanding of REST APIs and data formats (JSON, XML) - you can read an API response, spot a missing field, and write a clear integration spec

  • Experience with process mapping and diagramming tools - Lucidchart, Draw.io, Miro, or similar

  • Hands-on experience writing functional specifications, user stories, and acceptance criteria - your specs don't generate follow-up clarification questions

  • Comfortable with SQL for data validation, query writing, and basic analysis

  • Experience with API documentation tools - Swagger/OpenAPI, Postman collections, or similar

  • Familiarity with Jira or Linear for backlog management and sprint workflows

  • Strong understanding of mobile-first product workflows - onboarding, payments, KYC, or similar regulated flows

  • Strong communication in Vietnamese; conversational English for working with international team members and partners

  • Detail-oriented but delivery-focused - you know when a spec is "good enough to build" vs. when it needs more refinement

*** Nice to have

  • Experience in insurance, fintech, health tech, or e-commerce domain

  • Exposure to GraphQL alongside REST

  • Experience with data modelling or basic database design

  • Familiarity with Vietnamese insurance regulations (BHXH, MOH compliance)

  • Prior experience at an early-stage startup (Seed to Series A)

  • Basic understanding of mobile app architecture (client-server model, offline sync, caching)

Benefits

Working location: District 1, HCMC

Salary range: Up to VND 40,000,000 gross

Infomation

Offered Salary

1,000 $ - 1,500 $

Skills

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