OSH117 - PYTHON DEVELOPER (OPERATIONS TEAM)
OSH117 - PYTHON DEVELOPER (OPERATIONS TEAM)
IT
Junior/Middle
Ho Chi Minh City
Full-time
Responsibilities
We are looking for a technically strong Python Developer to join our dynamic operations team. In this role, you will be the first line of support for researchers and internal users by managing and resolving issues via our JIRA service desk. You will play a key role in driving operational efficiency through automation and smart tooling, ensuring timely and effective support.
The role of the operation support engineer will thus be two-fold:
To help manage the flow of issues and resolve them. For the more complex issues, they can then redirect to the DevOps team for their handling, but the support engineer must still keep ownership.
To come up with solutions to improve the efficiency of resolving issues. This would include exploring the use of bots to automate some of the common tasks, as well as to write scripts to programmatically categorize and handle the tickets in the JIRA service desk.
Requirements
3+ years of working experience with solid programming skills in Python
Familiarity with Unix/Linux environments and shell scripting.
Hands-on experience with SQL and relational databases.
Working knowledge of JIRA, Git, and monitoring tools such as Grafana.
Strong problem-solving mindset with a proactive attitude.
Ability to take ownership of issues and see them through to resolution.
*** Nice to have
Background in DevOps or operational support roles.
Experience with web-based technologies such as JavaScript, Node.js, and Django.
Exposure to Machine Learning or Artificial Intelligence techniques.
Familiarity with Generative AI tools (e.g., Chat GPT, Gemini) for enhancing support efficiency.
Strong communication and coordination skills.
Benefits
Working location: District 12, HCM
Salary range: up to VND 90,000,000 Gross
Infomation
Offered Salary
3,000 $ - 3,400 $
Skills
