
XPM693 - TECHNICAL SUPPORT/VULNERABILITY MANAGEMENT SPECIALIST

XPM693 - TECHNICAL SUPPORT/VULNERABILITY MANAGEMENT SPECIALIST
IT
Junior
Ho Chi Minh City
Full-time
Responsibilities
Patching Compliance: Ensure full and timely patching coverage for all UK/NA server infrastructure according to security policies.
Urgent Remediation: Rapidly investigate and fix high-priority threats, including Zero-Day and out-of-band vulnerabilities.
Tool Management: Manage and enforce patching policies using the organizational management platform (e.g., Automox).
Coverage Assurance: Monitor agent deployment and manually resolve patching failures or coverage gaps across the environment.
Communication: Coordinate testing and required downtime with stakeholders across the business.
Record Keeping: Maintain accurate documentation of all patching activities and remediation reports.
Requirements
General Requirements
Education: Bachelor's degree in Computer Science, Information Security, or a related field, or equivalent practical experience.
Communication: An intermediate level of English (both written and verbal) is essential for technical reporting and effective stakeholder communication.
Experience Level: 1-3 years of experience in System Administration, Security Operations (SecOps), or a dedicated Vulnerability/Patch Management role.
Aptitude: Proven ability to quickly diagnose patching failures and rapidly learn new security tools and emerging threats.
Technical Requirements
OS Administration: Experience in troubleshooting and administering Windows Server and/or Linux.
Patching Tools: Hands-on experience using an enterprise patch management platform (e.g., Automox, SCCM, Ansible) for deployment and policy management.
Vulnerability Basics: Fundamental understanding of security vulnerabilities (CVEs), severity ratings, and patch cycles.
Troubleshooting: Ability to investigate and fix issues that prevent successful software or security updates.
***Nice to have
Automation: Scripting experience (PowerShell or Python) is a plus.
Cloud/Security: Familiarity with patching in cloud environments (Azure/AWS/GCP) or relevant certifications (e.g., Security+).
Benefits
Working location: Hybrid in HCM/DN
Salary range: Up to USD 1,600 Gross
Infomation
Offered Salary
1,000 $ - 1,600 $
Skills

