Promoting and supporting Scrum by helping the team understand Scrum theory, practices, principles, and values. Coach the team on how to use Scrum practices and values to delight customers. Coach the scrum team in self-organization.

Helping the scrum team achieve higher levels of scrum maturity.

Helping the Scrum team achieve the Sprint Goal for every sprint.

Helping the Scrum team deliver the Increment with the Definition of Done

Ensure that the Scrum process works well and properly.

Collaborate closely with the Product Owner to manage the product backlog.

Work closely with the developers and Product Owner to ensure an Agile culture.

Identify gaps in the Agile process or skills to improve on, to make the team work better.

Facilitate scrum events and other meetings as needed, e.g. product backlog refinement, sprint planning, daily scrum, sprint review, and sprint retrospective.

Facilitate getting the work done without coercion, assigning, or dictating the work.

Facilitate discussion, decision-making, and conflict resolution.

Remove impediments or guide the team to remove impediments.

Provide all support to the team using a servant leadership style whenever possible.

Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged.

Building a productive environment where members ‘own’ the product and enjoy working on it.

Motivate/ encourage the scrum team to improve continuously.

Pay attention to the motivation of team members every day and improve their motivation if there are any low-motivated members.

Work with other Scrum Masters to increase the effectiveness of applying Scrum in the Organization.