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RCS302 - AI PRODUCT MANAGER

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RCS302 - AI PRODUCT MANAGER

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IT

Manager

Remote

Full-time

Responsibilities

We are seeking a world-class AI Product Manager to own the end-to-end product strategy and delivery of AI-driven features for this transformative project. 


As an AI Product Manager, you will define, execute, and manage the product roadmap for building an end-to-end government-ready solution at the company, with a strong focus on AI-powered automation, compliance, and user experience. You will work at the intersection of government stakeholders, the company stakeholders, engineering, design, and operations, ensuring the delivery of a secure, scalable, and citizen-centric platform.


You will bring a hands-on approach, balancing strategic alignment with the governments and working closely on practical delivery with our engineering teams.


Product Management & Delivery:

  • Define and execute the AI product roadmap for the government's visa & travel transformation project.

  • Align product vision and deliverables with government requirements, partner requirements, the company's requirements, compliance regulations, and the company’s long-term strategy.

  • Translate high-level objectives into clear, prioritized product features and deliverables.

AI & Automation Leadership:

  • Drive design and integration of AI-powered modules (OCR document processing, KYC automation, fraud detection, personalization, and real-time decisioning)

  • Identify opportunities to leverage AI agents across traveler, agent, supplier, and admin portals to improve speed, accuracy, and efficiency

  • Ensure AI models are responsible, explainable, and compliant with government data policies

Stakeholder Engagement:

  • Act as the primary product liaison with government officials and agencies

  • Conduct workshops, bootcamps, and demonstrations to secure alignment and adoption

  • Translate stakeholder feedback into actionable product improvements

Execution & Delivery:

  • Work closely with engineering (backend, frontend, and AI/ML), QA, and DevOps teams to ensure on-time, high-quality delivery.

  • Use agile methodologies to manage product sprints, backlog, and feature prioritization

  • Define and track KPIs (e.g., visa processing speed, error reduction, user satisfaction)

  • Send product updates to internal stakeholders and external stakeholders.

  • Manage 0 to 1 product lifecycle and be able to work with Marketing teams

  • Align and report to the company stakeholders

  • Ensure product backlog, sprints, and deliverables are met for the internal and external stakeholders

Market & Innovation:

  • Benchmark the company against global e-visa and travel platforms to ensure best-in-class positioning

  • Identify new AI-driven opportunities to expand the company’s platform beyond visas into government services, compliance, and citizen experience

  • Benchmark different required software/tools for a government-level product

Requirements

  • Proven Track Record: 7-10+ years in product management, with at least 3 years in AI/ML-driven platforms, preferably in travel, government services, fintech, or compliance-heavy industries.

  • Hands-on experience with product-related software/tools like Jira, Confluence, Notion, etc.

  • Hands-on experience with the design thinking process and defining user personas.

  • Experience in creating a Product Charter, OKRs, MRD, Sprints Planning, Business Case/Product Proposal.

  • Experience with creating user manuals.

  • Show experience working with the Marketing team for GTM.

  • AI & Data Expertise: Strong understanding of OCR, NLP, machine learning models, and intelligent automation workflows. Ability to translate AI capabilities into user value.

  • Government/Enterprise Experience: Experience delivering large-scale digital transformation projects with government or enterprise stakeholders.

  • Technical Acumen: Solid understanding of modern stacks (e.g., Next.js, Nest.js, MongoDB, Azure, AWS services) and ability to collaborate effectively with technical teams.

  • Leadership, Collaboration & Communication: Exceptional stakeholder management, communication, and cross-cultural collaboration skills. Fluent in English; Vietnamese language skills a plus.

  • User-Centric Mindset: Deep commitment to UX, accessibility, and inclusivity for diverse users across languages and geographies.

  • You have vibe coding experience.

Benefits

Working location: Remote full-time, based in Da Nang City

Salary range: Up to USD 3,500 gross

Infomation

Offered Salary

3,000 $ - 3,500 $

Skills

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