Responsible for the complete process of business requirement gathering, analysis, estimation, documentation and testing. Resolved critical issues on appointment scheduling, preference windows, buy/sell shipments, shipment visibility issues, group shipments, controlling the access to saved queries by service providers.

Analyse and document business processes. Determining user/business/functional requirements.

Prepare architectural diagrams, flow charts, document processes and support documents.

Prepare Mapping specifications for external Integration systems.

Resolved critical issues on appointment scheduling, preference windows, buy/sell shipments, shipment visibility issues, group shipments and controlling the access to saved queries by service providers.