Responsible for promoting and supporting Scrum by helping everyone understand Scrum theory, practices, principles, and values.

Ensure that the Scrum process works well and properly.

Coach the team on how to use Scrum practices and values to delight customers.

Work closely with the developers and Product Owner to ensure an Agile culture is established in your team.

Coach the scrum team in self-organization.

Identify gaps in the Agile process or skills to improve on, to make the teamwork better.

Collaborate closely with the Product Owner to manage the product backlog.

Facilitate Scrum events and other meetings as needed, e.g. product backlog refinement, sprint planning, daily scrum, sprint review, sprint retrospective.

Facilitate getting the work done without coercion, assigning, or dictating the work.

Facilitate discussion, decision-making, and conflict resolution.

Remove impediments or guide the team to remove impediments.

Provide all support to the team using a servant leadership style whenever possible.

Help the scrum team achieve higher levels of scrum maturity.

Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged.

Help build a productive environment where team members ‘own’ the product and enjoy working on it.

​​Helping the Scrum team achieve the Sprint Goal for every sprint.

Helping the Scrum team deliver the Increment with Definition of Done

Motivate/ encourage the scrum team to improve continuously.

Pay attention to the motivation of team members every day and improve their motivation if there are any low-motivated members.

Work with other Scrum Masters to increase the effectiveness of applying Scrum in the Organization.