CPB776 - SALESFORCE ADMINISTRATOR

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CPB776 - SALESFORCE ADMINISTRATOR

IT

Ho Chi Minh City

Senior

Full-time

Responsibilities

  • Design and create customized reports and dashboards for a range of internal stakeholders

  • Implement new customization requests and enhancements including custom objects, page layouts, workflows and templates

  • Increase usage and sales velocity by automating processes

  • Collaborate with internal and external developers on new custom features and integration to third party platforms

  • Collaborate with business development and operations teams to resolve points of friction across the sales process

  • Support the team in ensuring validity and reliability of data in Salesforce and related systems

  • Create and maintain documentation on key processes, policies and configurations

  • Ongoing system administration including managing and maintaining users, profiles and security settings

  • Stay current with the major Salesforce releases per year, leveraging them to deliver value to the business

  • Ensure the Salesforce platform remains fully operational if/when system retirements occur

Infomation

Offered Salary

1,500 $ - 2,000 $

Skills

Requirements

  • Experience working as a Salesforce Administrator in a commercial environment

  • Extensive experience in the use of the Salesforce CRM system

  • An ability to review business needs and design a solution

  • A current Salesforce Administrator Certification

  • Experience working with Salesforce developers to diagnose and rectify code issues

  • Excellent written and verbal English skills (speaking with native English-speaking stakeholders is part of the role)

  • Previous experience or knowledge in Pardot and Service Cloud is desirable

Benefits

Salary range: Up to 2000$ gross

  • Join an Australian company with travel opportunities to our head office in Perth

  • A transparent, fun and respectful company culture

  • State-of-the-art office environment in District 2 in Ho Chi Minh

  • Regular staff social events