
RCS302 - AI PRODUCT MANAGER

RCS302 - AI PRODUCT MANAGER
IT
Manager
Remote
Full-time
Responsibilities
We are seeking a world-class AI Product Manager to own the end-to-end product strategy and delivery of AI-driven features for this transformative project.
As an AI Product Manager, you will define, execute, and manage the product roadmap for building an end-to-end government-ready solution at the company, with a strong focus on AI-powered automation, compliance, and user experience. You will work at the intersection of government stakeholders, the company stakeholders, engineering, design, and operations, ensuring the delivery of a secure, scalable, and citizen-centric platform.
You will bring a hands-on approach, balancing strategic alignment with the governments and working closely on practical delivery with our engineering teams.
Product Management & Delivery:
Define and execute the AI product roadmap for the government's visa & travel transformation project.
Align product vision and deliverables with government requirements, partner requirements, the company's requirements, compliance regulations, and the company’s long-term strategy.
Translate high-level objectives into clear, prioritized product features and deliverables.
AI & Automation Leadership:
Drive design and integration of AI-powered modules (OCR document processing, KYC automation, fraud detection, personalization, and real-time decisioning)
Identify opportunities to leverage AI agents across traveler, agent, supplier, and admin portals to improve speed, accuracy, and efficiency
Ensure AI models are responsible, explainable, and compliant with government data policies
Stakeholder Engagement:
Act as the primary product liaison with government officials and agencies
Conduct workshops, bootcamps, and demonstrations to secure alignment and adoption
Translate stakeholder feedback into actionable product improvements
Execution & Delivery:
Work closely with engineering (backend, frontend, and AI/ML), QA, and DevOps teams to ensure on-time, high-quality delivery.
Use agile methodologies to manage product sprints, backlog, and feature prioritization
Define and track KPIs (e.g., visa processing speed, error reduction, user satisfaction)
Send product updates to internal stakeholders and external stakeholders.
Manage 0 to 1 product lifecycle and be able to work with Marketing teams
Align and report to the company stakeholders
Ensure product backlog, sprints, and deliverables are met for the internal and external stakeholders
Market & Innovation:
Benchmark the company against global e-visa and travel platforms to ensure best-in-class positioning
Identify new AI-driven opportunities to expand the company’s platform beyond visas into government services, compliance, and citizen experience
Benchmark different required software/tools for a government-level product
Requirements
Proven Track Record: 7-10+ years in product management, with at least 3 years in AI/ML-driven platforms, preferably in travel, government services, fintech, or compliance-heavy industries.
Hands-on experience with product-related software/tools like Jira, Confluence, Notion, etc.
Hands-on experience with the design thinking process and defining user personas.
Experience in creating a Product Charter, OKRs, MRD, Sprints Planning, Business Case/Product Proposal.
Experience with creating user manuals.
Show experience working with the Marketing team for GTM.
AI & Data Expertise: Strong understanding of OCR, NLP, machine learning models, and intelligent automation workflows. Ability to translate AI capabilities into user value.
Government/Enterprise Experience: Experience delivering large-scale digital transformation projects with government or enterprise stakeholders.
Technical Acumen: Solid understanding of modern stacks (e.g., Next.js, Nest.js, MongoDB, Azure, AWS services) and ability to collaborate effectively with technical teams.
Leadership, Collaboration & Communication: Exceptional stakeholder management, communication, and cross-cultural collaboration skills. Fluent in English; Vietnamese language skills a plus.
User-Centric Mindset: Deep commitment to UX, accessibility, and inclusivity for diverse users across languages and geographies.
You have vibe coding experience.
Benefits
Working location: Remote full-time, based in Da Nang City
Salary range: Up to USD 3,500 gross
Infomation
Offered Salary
3,000 $ - 3,500 $
Skills

