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Customer Service Staff Outsourcing

JT1 is aware that a company's ability to satisfy its customers may make or ruin it. That's why, with the aid of our customer service outsourcing, we want to ensure that you keep a positive rapport with your clients and offer them 24/7 remote customer assistance and first-rate customer care. Look no further than JT1 if you need a team of Customer Support experts located in an office or remote workers who can operate from home.

Vietnam has emerged as the global hub for Customer Service centers. Vietnam's populace is familiar with Western culture and customs and has a neutral accent that makes them easy to understand, making them a cost-effective option for remote customer care teams who want to reduce communication hurdles.

Customer Service
Customer Service Staff Outsourcing

Employ Offshore Customer Service Staff with Inspiration and Save Up to 60% Off Local Hiring

Only the most seasoned Customer Service agents and customer care managers with training in best practices for customer assistance are employed by JT1. We exclusively hire top-notch employees who have demonstrated exceptional customer service abilities and who can manage client complaints and criticism courteously and professionally, building on Vietnam's service-oriented culture. We provide both office-based and remote customer care representatives who will work from our cutting-edge facilities in Ho Chi Minh City, Vietnam.

Outsourcing Customer Service Staff

In Vietnam, one may find employment opportunities for a variety of Customer Service positions, such as chat, social media management, email and phone help, and technical support. Businesses may enhance their customer service provision and free up personnel to concentrate on their core capabilities and strategic goals by outsourcing these tasks. In the end, outsourcing Customer Service to Vietnam may assist companies in maintaining their competitiveness and providing an excellent customer experience.

We have expertise filling a range of offshore Support and Customer Service positions, including:

  • Customer Service Representative (CSR)

  • Call Centre Customer Service

  • Customer Service Officer

  • Customer Service Consultant

  • Customer Service Specialist

  • Head of Customer Service

  • Customer Service Agent

  • Customer Service Officer

  • Outbound CSR

  • Back-office Customer Service Representative

  • Service Manager

  • Customer Success Representative

We also have experience hiring support agents and specialist roles such as:

  • Remote Customer Support

  • Customer Support Agent

  • Sales Support & Administration

  • Customer Support Consultant

  • Inbound Call Centre Agent

  • Order Processing Specialist

  • Customer Contact Officer

  • Order Processing Agent

You may assemble a committed team of Vietnamese Customer Care agents with JT1 that will surpass both your and your client's expectations. Work with JT1 to hire full-time remote customer service representatives in Vietnam; we offer top-notch CSR outsourcing services. Look no further than JT1 if you require a multilingual customer care professional or a customer service representative who speaks English well.

Vietnam client support Employees at the contact center will be entirely committed to your business and will answer directly to you. Employees almost become a part of your company. The JT1 Support Team is here to make sure your employees are producing work that meets both our ISO Certified quality standards and your performance objectives.

To learn more about Customer Service outsourcing and hiring a dedicated remote Customer Support or Customer Service representative in Vietnam, simply contact us now.

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