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GKA423 - CONVERSATION DESIGNER

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GKA423 - CONVERSATION DESIGNER

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IT

HongKong/Singapore

Middle/Senior

Full-time

Responsibilities

We are looking for a talented Conversation Designer, specializing in designing product flows with a strong emphasis on user experience. This position involves crafting compelling dialogues and prompts within our products and sales journeys, ensuring seamless and engaging interactions for our users. The ideal candidate will have a solid background in conversation design, user experience, and a keen understanding of how dialogues and prompts can enhance digital interactions in a sales and product context.

  • Design and develop conversation flows for digital products, focusing on user experience and engagement.

  • Craft effective dialogues and prompts that guide users through product and sales journeys.

  • Collaborate with product teams, developers, and designers to integrate conversation design into digital platforms.

  • Conduct user research and testing to understand user needs and preferences, and to refine conversation flows.

  • Analyze user interactions and feedback to continually improve the conversational experience.

  • Stay informed about the latest trends in conversation design, user experience, and related technologies.

Requirements

  • Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Linguistics, or a related field.

  • Proven experience in conversation design, with a focus on product flows and user experience.

  • Strong understanding of user-centered design principles and methodologies.

  • Experience in crafting dialogues and prompts for digital products.

  • Excellent communication skills in English, both written and verbal.

  • Creative and analytical thinker with strong problem-solving skills.

  • Ability to work collaboratively in a dynamic, fast-paced environment.

Benefits

Working location: Hong Kong/Singapore

Salary range: Negotiate

Infomation

Offered Salary

Negotiate

Skills

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